Yes, we definitely are!

Order processing takes between 24 to 48 hours. For customized products it takes between 48-72 hours.

Express Shipping within Saudi Arabia - 3-4 business days.

Express Shipping within GCC - 6-8 business days

International Express Standard Shipping - 7-10 business days.

NOTE: Delays may occur due to COVID-19

We are careful and considerate to take all sanitization and disinfection protocols as per the government of KSA. All our staff maintain social distancing along with wearing masks and gloves while handling products and orders. We ensure complete health and hygiene.

Relevant disinfectant sprays and wipes are used to disinfect the product and packaging before the orders are sent out. However, we still recommend our customers to sanitize the product before use!

Yes, you can select certain types of artwork on selected products. Please see the details on the store for the designs which you would like us to print.

Drop us an email or contact us through Whatsapp and we will be happy to assist you.

Nothing on your end! Just send in the artwork and we will manage the rest.

Express Shipping within Saudi Arabia - 3-4 business days.

Express Shipping within GCC - 6-8 business days

Yes, we do.International Express Standard Shipping takes up to 7-10 business days.

You can change it before it has been dispatched. Contact us for further assistance.

Unfortunately, the pickup option is unavailable. Orders can only be sent by courier.

How do I receive an order confirmation?

Yes, we offer gift wrap and gift card services. You can select the type of card and the gift wrapper on our website. If you would like us to write a message for your loved one, please insert the message in the space provided.

Very simple! Order can only be canceled before it has been dispatched. However, you can return the product within 14 days after delivery. The cost of return will be on the customer.

Yes, an invoice will be emailed to you. You do have an option to request a printed invoice; however, we prefer an environmentally friendly approach.

You can always return non-customized orders. Please see full details in our returns and exchange policy here.

Yes, non-customized orders can be canceled. Please contact us through email or Whatsapp for cancellations.

Avoid direct perfume on the products and unknown chemicals.

Every material needs to be handled with care. Leather products need to be kept away from water. While stainless steel products are safe around water. Please refer to the care instructions under each product for more details.

It is best to keep perfume away to ensure your product stays in its best form for the longest time.

Within 14 days non customized items can be returned.

Yes, you will have to pay the return shipping cost.

Yes, a full refund will be made. However, the 20% of the entire cost will be deducted from the refund as administrative charge. For further assistance, please go through our returns and exchange policy here.

The refund process depends on the payment method used. It may take up to 14 days.